easyJet, through the provision of Package Travel Regulation and Trustee Sevices by the Travel Trust Association, provide total financial protection for all their customers who purchase a package holiday from the easyJet website.
easyJet ensure your money is financially protected in two stages:
1. easyJet operates a trust account. This is an independent bank account to which an independent third party has been appointed Trustee (a Chartered or Certified Accountant, has been appointed as Trustee). Funds are placed in this account for each consumers total financial protection.
2. easyJet are required to put in place on behalf of their package customers a unique fidelity coverage that covers all customer packaged bookings with easyJet up to £11,000 per passenger, should the funds the consumer placed with easyJet for a package, not be in the Trust Account .
More information can be found about the Travel Trust Association through the TTA website or contacting the Association directly by phone on 01483 545787.
If you find yourself in the unfortunate position that a travel company has gone out of business then you should contact the Association and notify us of this matter on 01483 545787. You will then be given clear instructions on the procedure you need to follow.
It is important to note that flight only sales are not covered by the Package Travel Regulations or by the provision of these services from the Travel Trust Association for the above company. However, if you have purchased a package from easyJet you are financially protected for the money you have paid to easyJet in the event of their closure.