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Wantrapreneur
Introduction
1. Travel Market and Its Customers
Tour Operator
Tour Organiser
Retail Agent, Travel Agent
Brokers / Flight Consolidators
Suppliers
Scale, Niche or Tailored
Me too customer proposition
2. Travel Regulation and Legalities
European Package Travel Regulation
Civil Aviation Authorities ATOL
Financial Services Authority (FSA)
Merchant Acquirer Facilities
PTR and ATOL Overlap
3. Cash, surviving the first year
What are your startup costs
Business Operating Costs
Strange impact of fixed costs
Constructing the cashflow and survival models
Funding the first year
4. Marketing and Sales
Decide on Marketing Messages
Decide on Target Communications Channels
Costs and Availability of Target Comms Channels
Run a Test Marketing Campaign
Run a test sales campaign
Re-approach the customer
Assess your business
5. Travel Business Operations
Front Office Operations
Back Office Operations
6. Travel Business Network
7. Travel Business Leadership
Leadership Style
Communications Techniques
Time Management
Choosing People
Why TTA
TTA Membership
TTA Homeworking
TTA Technology
TTA Business Partners
TTA Travel Expertise
ATOL Application
FAQs
Glossary of Terms
Feedback
Consumer Zone
Who is Travel Trust Association?
What does it mean if a company is a member of TTA?
How does TTA provide 100% financial protection?
Failiures
Complaints procedure
Frequently asked questions
Non Member Services
News
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